OUR VISION
To see the lives of micro and small entrepreneurs transformed through a partnership in which we provide customer-focused financial and transformational services.
OUR MISSION
To serve micro and small entrepreneurs with loans, deposits and other financial services that enable them to increase their income and help transform their lives while earning appropriate returns for our shareholders.
OUR CORE VALUES
Respect: Our respect for one another compels us to fully value and affirm the dignity and uniqueness of each client. This respect is also the foundation for our relationships with our clients’ communities and our relationships with others involved in our work – shareholders, clients, colleagues, donors, creditors and fellow members of the Network.
Commitment to the Poor: We focus our energy and efforts on our clients, their families, and their communities. Their business needs and expectations determine the services we provide, and their well-being inspires what we do.
Integrity: We commit to integrating actively what we believe with what we do. We will do the right things for the right reasons, whether or not anyone will know.
Stewardship: We are committed to being good stewards of our own resources and those of our shareholders, clients, colleagues, donors and creditors by exercising a thoughtful and cost effective use of the time, skills and finances we have. We strive for quality and seek to maximize the opportunities we have to fulfill our mission.
OUR TRIPLE BOTTOM LINE
Outreach
We are committed to large scale outreach to the poorest of the economically active poor.
Sustainability
Our income must exceed the cost of all expenses plus the cost of inflation.
Transformation
We will empower clients in a manner that they become agents of the transformation in their communities.
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